Start your journey the right way with Heathrow VIP, a world-class VIP experience complete with private lounges, fine dining and a host of other services to make every experience memorable
In July, more than 7.5 million passengers travelled through Heathrow airport. On average 243,000 passengers passed through the airport every day, equivalent to the population of Plymouth. Heathrow may help millions on their way each month, but it also has a specialised team dedicated to making air travel a memorable and luxurious experience for a very special few.
Heathrow VIP begins its bespoke service for business and first class passengers even before a chauffeur-driven BMW 7 series arrives outside their house to pick them up. One of the unique services is the team that is on hand to source any last minute requests or gifts for the journey ahead.
“A dedicated member of the team will discuss in advance the customer’s needs and prepare their private lounge in advance, so any products are ready for them before they arrive,” says head of Heathrow VIP Priya Malhotra.
“Our team of personal shoppers can accompany the customer to the terminal if they wish to discover the latest collections and exclusive ranges from their favourite brands. Our team of 24 personal shoppers are available at any time and speak a wide range of languages.”
However, guests can also choose to have a completely private airport experience with Heathrow VIP, never setting foot in the main terminal. Their car will drop them off at the VIP private entrance, where they’ll be escorted by a Heathrow VIP butler to their own sumptuous private lounge.
While check-in and luggage is taken care of (up to ten items of hand luggage are allowed per person), VIP customers can enjoy a range of dining choices in the lounge, with a monthly seasonal menu devised by Michelin-starred chef Jason Atherton. Another benefit of the lounge experience is that VIPs are allowed two guests to join them.
“This autumn, we will also have a number of complimentary wellness products within the lounge, exclusively available to our customers, including remedies and little touches to ensure they eat and live well during their journey with us,” adds Malhotra.
When it comes to take off, VIPs can choose whether to board the plane first or last after their private security check – we imagine it’ll usually be the latter once their meal has been enjoyed and the sofas sunk into. A car will be on hand to escort guests to the stairs of the aircraft, before the rest of their adventure begins.
Heathrow VIP has transformed air travel into a relaxing and discreet experience for the select few who are looking for an extra touch of privacy and luxury, and the team hopes to welcome you soon to enjoy this memorable experience.